Shipping Policy

Last Updated: June 22, 2026

At Wholesale Salt Tiles, we are committed to delivering your Himalayan salt products quickly and safely. Please review our shipping policy below for information about order processing, shipping times, and delivery details.

Order Processing

Orders placed before 2:00 PM EST on business days are typically processed and shipped the same day.
Orders placed after 2:00 PM EST may be processed on the next business day.
Most orders are processed within 1 business day.
Orders are not processed or shipped on weekends or major holidays.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Carriers

We use trusted shipping carriers, including:

UPS
FedEx
USPS
Freight Carriers (for large and bulk orders)

The carrier used for your order will depend on the size, weight, and destination of the shipment.

Delivery Time

United States Shipping

Processing Time: 0–1 Business Day
Total Estimated Delivery Time: 3–5 Business Days

Delivery times are estimates and may vary due to weather conditions, carrier delays, holidays, or other factors beyond our control.

Free Shipping

We offer Free Shipping on selected products within the continental United States.

Free shipping eligibility will be displayed on the product page or during checkout.

Free shipping promotions may be modified or discontinued at any time.

Bulk and Freight Orders

Large orders, pallet shipments, and commercial orders may be shipped through freight carriers.

For freight shipments:

Delivery appointments may be required.
Additional delivery fees may apply for residential locations, liftgate service, or limited-access locations.
Customers are responsible for inspecting freight shipments upon delivery.

Multiple Package Shipments

If your order contains multiple products, items may ship separately to ensure faster delivery.

You may receive multiple tracking numbers for a single order.

Shipping Restrictions

Currently, we ship within the United States and selected international locations.

We do not ship to:

P.O. Boxes for freight shipments
Certain remote or restricted locations

Shipping availability may change without notice.

International Shipping

International shipping may be available for selected products and destinations.

Please note:

International customers are responsible for any customs duties, taxes, import fees, or brokerage charges imposed by their country.
Delivery times may vary depending on customs processing.
Free shipping offers do not apply to international orders unless specifically stated.

For international shipping inquiries, please contact us before placing your order.

Damaged or Lost Shipments

If your order arrives damaged:

Take clear photos of the damaged package and products.
Contact us within 48 hours of delivery.
Include your order number and photos when contacting us.

If your shipment is lost or significantly delayed, please contact us and we will assist you in working with the shipping carrier.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

Wholesale Salt Tiles is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses.

If you notice an address error, please contact us immediately after placing your order.

Local Pickup

Local pickup may be available for certain orders.

Please contact us before placing your order to confirm pickup availability and scheduling.

Order Tracking

Once your order ships, you will receive an email containing your tracking number.

You can use the tracking number to monitor your shipment's progress directly through the carrier's website.

Contact Us

If you have any questions about shipping, delivery times, or your order, please contact us:

Wholesale Salt Tiles
Website: https://www.wholesalesalttiles.com
Email: Sales@wholesalesalttiles.com
Business Address:
46 Lyon Place
Staten Island, NY 10314
United States